Occupancy shall be from and to the dates listed on your confirmation.
Check-in time is 2pm - 6pm. Please advise us if you are likely to arrive after 7.00pm.
You are requested to vacate your room by 10am on the day of departure.
If keys are taken on your departure from the Guesthouse we will charge £10 to
cover the cost of replacement keys and inconvenience.
Non-residents
For security reasons, only registered guests are allowed upstairs and in guest rooms;
if you wish to entertain any other person this must be done with our permission.
No Smoking Policy
In line with Government legislation, we are a no-smoking establishment, and for
fire safety precautions and for the comfort of all
current and future guests, guests are NOT permitted to smoke anywhere in the building.
In the event of a guest, or guests, smoking in a bedroom we may also include charging for
an additional nights accommodation in order to allow the room to ventilate prior to re-letting plus a
charge of £60 towards the cost of complete cleaning & steaming of the bedroom and the laundering
of all curtains and bedspreads.
Your Personal Details
Your personal details will not be sold on or passed on to third parties.
Parking
The Guesthouse does not accept any responsibility for theft or damage to vehicles and their contents whilst
parked on the Guesthouse property.
Parking is done entirely at the vehicle owner's risk.
Parking is limited and is available on a "first come, first served" basis;
we do not guarantee that off-road parking will be available at any time.
Security
Keys are issued on loan to guests for their convenience and security.
Keys must not be loaned to any person other than those occupying the relevant rooms.
Meals
Breakfast paid for in advance must be taken at the times stipulated.
No refund or part refund can be given for breakfast not taken at the times stipulated.
Pets
We regret that we do not accept pets.
Guest Property
Property left at the Guesthouse upon departure will be kept for four weeks, after
that time it will be disposed of at a local charity shop.
If you require the items to be sent to you we will return the items upon receipt of a letter
agreeing to cover the cost of post and packaging.
Damage to Hotel Property
We reserve the right to charge guests the cost of replacement or repair of missing, damaged,
or soiled items, caused by the deliberate, negligent or reckless act of guests to the Guesthouse property or structure.
Should this damage come to light after the guests have departed, we reserve the right to make a charge to
Guest's credit or debit card, or send an invoice for the amount to the Guest's registered address.
All costs incurred in the recovery of monies due will be added to the amount owed.
These costs will include all legal fees, debt collection fees, small claims fees, sundry disbursements, late payment
surcharge and any other amounts spent in the recovery of the debt. We will however make every effort to keep any costs
that the Guest would incur to a minimum.
